News

An Update for American Airlines Customer Service Representatives

Please review these letters of agreement between American Airlines, the Communications Workers of America (CWA) and Teamsters Local 104 regarding the Special Voluntary Early Out Program and extended voluntary leaves of absences for Customer Service Representatives (CSRs).

We are also inviting our Frontline Team Members to participate in informational sessions to learn more about our VEOP/VLOA programs. The meeting will be hosted by Laura Dove from the People Team. To access the virual sessions, use the information below:

Friday, July 31
1:00 pm – 2:00 pm CST

Call in number (audio only)
1-866-240-1897
Access Code: 130 612 3045 (When asked for attendee ID, press #)
Audio & Video Click Here: Join meeting

Monday, August 03, 2020
4:00 pm – 5:00 pm CST

Call in number (audio only)
1-866-240-1897
Access Code: 130 033 2237 (When asked for attendee ID, press #)
Audio & Video Click Here: Join meeting

Tuesday, August 04, 2020
3:00 pm – 4:00 pm CST

Call in number (audio only)
1-866-240-1897
Access Code: 130 848 3780 (When asked for attendee ID, press #)
Audio & Video Click Here: Join meeting

Wednesday, August 05, 2020
3:00 pm – 4:00 pm CST

Call in number (audio only)
1-866-240-1897
Access Code: 130 340 2223 (When asked for attendee ID, press #)
Audio & Video Click Here: Join meeting

Thursday, August 06, 2020
10:00 am – 11:00 am CST

Call in number (audio only)
1-866-240-1897
Access Code: 130 771 2499 (When asked for attendee ID, press #)
Audio & Video Click Here: Join meeting

PAST RECORDINGS

July 28, 2020

July 27, 2020

July 22, 2020